Emotional Intelligence |Definition, Elements & Principles.

A girl carrying a balloon with different emotions.
Understanding and managing emotions is key to success in life.

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Emotional intelligence is the potential to distinguish, control, explain, and exhibit skills of emotions. To have the capability of controlling and expressing emotion is necessary while on the other hand responding to and understanding feelings are equally important. Intelligence is a general term we use to perceive new concepts and implement the knowledge to solve the problem. Emotional intelligence is the same as general intelligence, but the only difference lies in applying knowledge to the society that encompasses you. 


An emotional quotient is a skill to manage and confront emotions. It is the most required skill in leadership. The quality that makes us able to face problems with great patience. The problems could be related to relationships that affect us. Every kind of intelligence builds an ability in us to point out and recognize the set of problems that are particularly related to linguistics and mathematical challenges. 

Suppose a person is clever according to the world he is sharp -minded person in terms of running his business but what if we come to know about the mess and troubles he has in his private life or some people have good fortune but they are tense and sad others are powerful but they have zero tolerance in their nature here we are pointing to the deficiency of emotional quotient in above discussed examples. 

In other words, we can name sensitivity as imaginative power by the help of which one can recognize others’ moods and their insensitiveness. It’s a skill to grasp the things that people are hiding behind their happy faces. EQ is also able to make interpretations for example If a person is angry and outbursts for even little reasons here one can interpret that he might be in some problem and requesting help indirectly.

Emotionally intelligent refuse to believe the first instinct as it could be deceptive. The hatred could be a showcase to hide the actual feeling of love, or the sadness could be a cover of insecurities and blunders for the desired things. Anger could be a cover to hide sadness.

Fundamental Parts of Emotional Quotient:

Emotional intelligence self management is divided into four components which are according to the recognition and regulation process.

  1. Self-recognition
  2. Social awareness 
  3. Self-control
  4. Relationship management

Let’s have a close look at these essentials of emotional quotient.


Self-recognition is the basic thing. It is the main ground for everything. Self-awareness provides you with a list of your strengths and weaknesses. It allows you to see through your emotions and their effect on others’ performance around you. 

Many people think that they know everything about themselves or they are self-aware. Still, in reality, we have only a few people who are actually self-aware and those who only boost this quality can create problems for others. 

In some cases, they can lead to disaster in management and decrease motivation by increasing stress levels. You should bring out the best in yourself first only then you can help others in finding out their best. 

A step that helps in self-recognition is feedback. Collect the reviews and ask others to comment on your performance then respect their opinions and work against the feedback of peer group friends and boss to uplift your performance this is actually a way to assess your real personality. These reports will help you to insight into your aptitude and attitude.

Self-awareness is the process to focus on your thoughts and emotions and compare actions with the standard of does and don’ts. It is about getting awareness of who you actually are. What do you want to be? How do your thoughts put an impact on others? So one can say self-evaluation leads to self-recognition.

Social Recognition or Awareness

Social recognition is actually related to the feeling of empathy. It is a skill to understand and interpret the emotions of the people in your surroundings. The surroundings consist of communities, social norms, values, culture, environment, social problems, and struggles that are part of our daily life. It leads to building emotional quotient. Social awareness comes when we start to empathize with others. 

As a leader, you can be socially aware by recognizing your colleagues’ and teammates’ needs. The quality of empathizing can help in the involvement of people in decision-making. It makes you a better performer. 

Communication with sensitivity supports another individual to perform better it is like giving someone motivation and raising their confidence. It is a game of consideration, be kind to others and consider their abilities, thoughts, and emotions. 


Human beings are also known as social animals. We live in the hub of society and for that reason, we do social interactions and meetings. We build relationships for our convenience  spend a successful life. For this purpose we use a genuine ability that is so crucial to cope with the problems of life and that ability is named as the understanding of emotions.

 The understanding reduces the friction and struggles in creating a strong bond. In the absence of social awareness, it would become difficult to communicate which can create a mess in our lives. Empathy, perspective or viewpoint, compassion, and respect are essentials of self-awareness. Let us explore these components.


Respect is an essential element of social awareness. It is the ability to consider others’ opinions and say welcome to other individuals’ thoughts and consider their beliefs. Give respect to those who come from different cultures and backgrounds and never look down upon others this is the most important point where respect plays a vital role.


Perspective is another element of social recognition which means viewpoint. It refers to a situation where one should keep aside our personal viewpoint and listen and try to understand some other person’s perspective. Different perspectives sometimes increase the chances of survival in different situations.  When we add the viewpoint of someone else to our perspectives it provides a new experience and increases the level of social recognition.

Empathy and Compassion

Empathy is the main pillar of social awareness It means the ability to be aware of others’ difficulties emotional understanding and feeling the same as you are in their places it is a little bit change from sympathy. Being empathetic is a skill that makes you stronger. Whereas, Compassion is converting your empathy, respect, and perspective into action. It is to take responsibility to elevate others and to share their burden.

To see social awareness one has to implement the qualities of a good listener. One should put ourselves in other’s shoes, and try to read the body language and expressions. These little steps will improve and increase social awareness.


Self-control is the skill to manage emotions. The skill that enables us to control our thoughts and behavior. The method of conscious use of emotions is known as self-management. It is about keeping the know-how of handling a situation for example one should be aware of what to do and not do in a particular situation. 

Either you need to control anger or language at the moment for example if you are working online and you are present at a place where there are so many distractions so in that situation you should know how to focus on work and ignore distractions. It is the control and focuses on the priorities. In an organization or office, it is a crucial skill to imagine what happens if all the colleagues or team members show zero tolerance or have no control over their emotions and show dissatisfaction over strategies in a project then it might turn into a failure and an obvious blunder.

Relationship control and Management:

This management is about building and managing relationships. It enables us to influence our relatives, mentors, bosses, and coaches to solve disputes and avoid rivalry. One should address the conflicts on time and try to solve them otherwise with the passage of time they can turn into a huge disagreement which might end with a waste of time and unproductivity.

It aims to build long-term partnerships.

 Mainly relationship management is much needed in customer and business relationships, for example, if you are the owner of a company you will automatically get connected with the customers who use the company products. 

This relationship with the clients developed that needs management on the part of services and quality products which would let your customer stay connected with you because you are fulfilling their needs regarding the services In response they give you positive feedback and potential business to your company.

How to Employ Emotional Quotient | Intelligence:

We use emotional intelligence in our daily life unknowingly One can use it to move ahead by ignoring the mistakes we have made. One should take responsibility for our actions and must own our words. Don’t force yourself to accept any particular decision say no to those matters which your heart never wished for. Use criticism and feedback to make your personality flawless. 

Never judge others and show empathy to them through their actions and be considerate to others. You use emotional quotient when you listen properly and notice the body language. It helps in developing relationships around the world that push us to achieve our ambitions. It boosts confidence in us and enables us to accept diversity and changes. It increases our capacity to face hurdles. 

We use the emotional quotient for interpersonal communication. The game of understanding emotions outshines your personality and you ended up being a good human and an idol for others.

Guide to Enhancing Emotional Intelligence:

We come across some people who are God gifted in terms of skills. They possess certain skills naturally. It does not mean that we can not adopt and develop them. Surely one can have them solely by practicing daily but to achieve this purpose one has to follow some tips;

Pay Attention

If you want others to share their feelings then you have to listen to them with full attention. Don’t make a hurry let them take time and speak their heart out. Body language is a proper language that communicates through signs. The deep sighs, facial expressions, excitement, and restlessness give hints about the big meanings. So listen carefully and consider the factors influencing the emotions.


The ability to think is also a part of the emotional quotient. Think about the factors that affect your behavior and thought process, factors that master your decisions. Think about how people react to your emotions and point out and try to reach their emotions and feeling. Compare your emotions with them and think critically about how you put an impact on the other emotional intelligence. What are your role and contribution in exploring the concealed and restricted influencing factors?  

Drawbacks of Low Emotional Quotient:

A person is considered on low emotional quotient when he finds it difficult to communicate in an appropriate manner. They lack the ability for emotional management. Such people feel difficulty in building relations. They get easily frustrated and outburst their anger when someone does not follow their orders and give any attention to their decision. They play blame games and do not take responsibility if make any mistakes. People with low EI are also spending their lives with low motivation. 

The lack of motivation and self-confidence never allows them to achieve something bigger and never lets them accomplish their goals. Such people could never be a leader. Leaving the option just because you have to do hard work and select the easy task or job to make your life easier is not a good deal. One must try to develop high emotional intelligence self management to meet the challenges of a cruel life.

 If you are unable to feel sympathy for others probably you are on the lowest emotional quotient. Introverts should take steps first to interact socially. Social management and interactions actually work like a key to survival in a society as building relationships is the most valuable skill.

How does Emotional Quotient affect?

The world is not ruled by only the smartest people or by the people with a good IQ and (intellectual quotient). The world is not only a place occupied by those with a good educational background but it is also equally ruled by those who are successfully building relationships, and understand real emotions. 

The people who are able to see the unseen factors that are influencing our behavior, and physical and mental health. Intellectual quotient and emotional quotient both help us in different fields of life, for example, IQ enables you to take excellence in the academic field and EQ plays a vital role in managing emotion and minimizing stress. 

Emotional intelligence affects our mental and physical health. It also affects our relationships and performance. Our social intelligence gets affected when we can judge others’ priorities and perceive their outlook and interest in our conversation. It makes us able to differentiate between our friends and enemies and those who use to be friends but keep enmity. It enables you to connect socially with people. The other thing which gets affected by having  EQ  is relationships. 

The relationship is a two-way track that demands an understanding of nature and an emotional connection that develops with time as the development of a relationship is necessary for both personal and professional life. 

 There is no doubt about the emotions that if they become uncontrollable they can take you on the path of mental issues like stress, anxiety, and depression. If you feel difficulty in maintaining relations and feel awkward in social interaction then it would lead you to uncomfortable isolation which destroys mental health completely. 

As we all know mental issues become a reason for numerous physical problems like cardiovascular and stroke risk. Specifically, stress increases the aging mechanism.

Comparing Emotional Quotient to Intellectual Quotient:

People always discuss traditional intelligence as per their thoughts only it is necessary to be successful in the world. They pay the slightest attention to the emotional quotient it is not true that only the former one is needed and important but the reality is that both are correlated. 

The research shows that soft skills put a huge impact on life than cognitive skills. Human beings and their intelligence are super complex.IQ is responsible for success in academics regard. Intelligence is in fact a vast subject. The emotional quotient is all about the regulation and recognition of emotion the process that started from self-awareness and ends with managing relations. It teaches us to be silent listeners sometimes and at some points it makes us realize to vocalize our thoughts and emotions.

 Whereas, the IQ is intellectual ability to overcome problems by understanding them with abstract ideas and mere concepts. It teaches us to use the language and accept the changes It has nothing to do with sympathizing and empathizing with feeling with others.


Emotional intelligence self management is very important for humans as we are known as social animals, and we have to develop relationships perhaps one might appear as weird in our reasons for it. Emotional quotient and intellectual quotients are related to each other; therefore, both are equally important for human survival and happiness.



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